Frequently Asked Questions

What is Editorial?

Editorial is a service that creates good looking, thoughtfully curated, Instagram pages for startups ang growing companies. We believe that looking awesome on Instagram should be easy. The speed at which we work today forces us to wear many hats. Whether you're launching an app, running a practice, selling something, or doing anything else — you should be focused on what you’re doing best - making a great product. That’s why we created Editorial. It’s service that takes care of telling your story, so you can perform at your best, always.

When should I use Editorial?

You have an Instagram account for your business, but you feel like you’re not using the platform to its fullest potential.

You don’t have the time (or know-how) to market on Instagram, but understand its importance for growing your business.

You’re serious about building a strong relationship between your business and your customers.

You don’t expect overnight success. Remember, we’re building relationships and brand loyalty — those take time.

What do you think about overnight success?

Overnight success may sound nice. However Instagram marketing for business is a marathon, not a sprint. Building long-lasting relationships and brand loyalty is paramount to building trust with potential customers and that takes time. Our service provides steady growth and focus on converting followers into customers. We don’t work with businesses who expect overnight success.

Do I need to supply my own photos?

Because Instagram is a highly visual platform, your package already includes photography services. However, if you have high-quality photos, you're welcome to email them, so that we can incorporate them into your Instagram page.

Do you make advertising and content distribution as well?

No. At Editorial we specialize on what we’re best at - making Instagram pages look awesome. And on maintaining them. It’s like a magazine. To stay relevant you always need to tell new stories. Some companies may also need smart advertisings, others don’t. As our clients say, each dollar spent on a promotion of a good looking Instagram page works 10x better.

will you reply to comments and DM's on my Instagram page?

Yes. For simple questions we’ll reply by our own. For any specific questions from your potential customers - we’ll redirect them to your expert team. Just to make sure that every request is treated on the highest level possible.

How do I sign up?

To sign up “Sign Up” at the top of editorial.com. Pick your plan and submit the form. We'll reach out to you in 2 business days with a mockup of your Instagram page. After your approval, we’ll send you an invoce and set up your Instagram page. From there, you can focus on making a great product and enjoy your good looking Instagram page.

What payment methods do you accept?

Credit and debit cards: Visa, MasterCard, American Express, JCB, Discover, Diners Club

How do I modify my plan?

To change, upgrade or downgrade your plan, please email us at hello@editorial.com 3 weeks prior to the month of modification. This way, we can adjust everything that will be posted on your Instagram page.

How to cancel a subscription?

Give us a notice by the last business day of the month prior to cancelation. For example, if you want to cancel your subscription at the end of June, you must give notice by 6 p.m. on the last business day of May.

How do I modify the topics of my Instagram page?

To modify your topics, please email us at hello@editorial.com with a description of the topics you'd like modified.

Is there a minimum duration required for subscriptions?

There's no minimum commitment for a Editorial plan. You can modify or cancel your plan at any time by sending us an email at hello@editorial.com.

You can make changes to your plan in 1 month upfront.

Please email us at hello@editorial.com if you have any questions or just need an friendly advice on your Instagram page.

We’ll reply shortly :)